Last updated: April 05, 2026
Welcome to SynviaAI ("we," "us," or "our". These Terms of Service ("Terms") govern your access to and use of our platform, including our website located at https://www.synviaai.com and our mobile application ("EdgePrep"), as well as any related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
SynviaAI provides an AI-powered learning platform that includes features such as mock tests, AI-driven classroom assistance, image-based problem solving, and personalized learning tools designed to enhance your educational experience.
These Terms constitute a legally binding agreement between you and SynviaAI. You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.
Minimum Age
You must be at least 13 years of age to use our Services. If you are under the age of 18, you may use the Services only with the consent and supervision of a parent or legal guardian. By using the Services, you represent that you meet these requirements.
Account Creation Requirements
To access features of the Services, you are required to create an account. You agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account.
Accuracy of Information
You agree that all information you provide to us is true, accurate, and up to date. You must promptly update your information if there are any changes. We are not responsible for any issues arising from inaccurate or outdated information provided by you.
Account Responsibility
You are solely responsible for all activities that occur under your account. You must keep your login credentials secure and must not share them with others. If you suspect any unauthorized use of your account, you must notify us immediately. We reserve the right to suspend or terminate accounts that violate these Terms.
Login Credentials
You are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login details with any third party. We are not liable for any loss or damage arising from your failure to protect your credentials.
Responsibility for Activity
You are solely responsible for all activities that occur under your account, whether or not you authorized them. Any actions performed through your account will be deemed to have been performed by you.
Unauthorized Access Reporting
If you suspect any unauthorized use of your account or any security breach, you must notify us immediately. We reserve the right to take appropriate actions, including suspending or securing your account, to protect our Services and users.
Nature of Services
SynviaAI provides an AI-powered learning platform designed to assist students with their academic preparation. Our Services include tools and features intended to support learning, practice, and understanding of various subjects. The content generated through our platform is for educational assistance purposes only and may not always be accurate or complete.
Core Features
Our Services may include, but are not limited to:
Platform Availability
SynviaAI is accessible through our website and mobile application. Certain features, functionalities, or plans may vary depending on the platform you are using.
Subscription Plans
We offer subscription-based access to certain features of the Services. Monthly subscription plans may be available on both the website and mobile application, while yearly subscription plans may be offered exclusively through the website. Pricing, features, and availability are subject to change at our discretion.
You acknowledge that AI-generated responses are automated and should not be solely relied upon for critical decisions.
Subscription Plans
SynviaAI offers subscription-based access to certain features of the Services. Monthly subscription plans may be available through both our website and mobile application. Yearly subscription plans may be offered exclusively through our website.
Billing and Payments
All payments must be made in advance to access subscription-based features. Payments are processed through third-party payment providers such as Razorpay. We do not store sensitive payment information such as card details on our servers.
Pricing
Prices for subscriptions may vary and are subject to change at our discretion. Any changes in pricing will not affect active subscriptions until the next billing cycle.
Auto-Renewal (Monthly Plans)
Subscription plans may renew automatically at the end of each billing cycle unless canceled before the renewal date. By purchasing a subscription, you authorize us or our payment provider to charge the applicable fees for subsequent billing periods.
No Auto-Renewal (Yearly Plans)
Subscriptions do not renew automatically. You must manually renew your subscription to continue accessing paid features.
Refund Policy
All payments are non-refundable unless otherwise stated. We do not provide refunds or credits for partially used subscription periods.
Access and Restrictions
Access to subscription features is granted only for the duration of an active subscription. We reserve the right to suspend or terminate access in cases of misuse, violation of these Terms, or abnormal usage patterns.
Purpose of Fair Usage
To ensure a stable, reliable, and fair experience for all users, SynviaAI applies reasonable usage limits on certain features of the Services. These limits are designed to prevent misuse, protect system performance, and ensure equitable access.
Usage Limits
The following daily usage limits may apply:
Excessive or Abnormal Usage
We may monitor usage patterns to detect excessive, automated, or abnormal usage that may negatively impact the platform or other users. This includes attempts to bypass limits, exploit system behavior, or use the Services in a manner inconsistent with normal educational use.
Enforcement
If we determine that your usage violates this Fair Usage Policy, we reserve the right to temporarily restrict access to certain features, reduce usage limits, suspend your account, or take other appropriate actions without prior notice.
Changes to Limits
We may update or modify these usage limits from time to time based on system performance, user behavior, and operational requirements. Continued use of the Services constitutes acceptance of such changes.
User Content
Our Services may allow you to upload, submit, or share content, including images, text, questions, or other materials ("User Content"). You retain ownership of any intellectual property rights in the content you submit.
License to Use Content
By submitting User Content, you grant SynviaAI a non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, and analyze such content for the purpose of providing, improving, and operating the Services, including AI-based features.
AI Processing of Content
You acknowledge that any content you upload may be processed by artificial intelligence systems to generate responses, explanations, or recommendations. This may involve sharing data with trusted third-party service providers strictly for service functionality.
Content Restrictions
You agree not to upload or share any content that is unlawful, harmful, abusive, defamatory, obscene, or infringing on the rights of others, including intellectual property rights. You must not upload content that you do not have the right to use.
User Responsibility
You are solely responsible for the content you upload and its consequences. We do not guarantee the accuracy, quality, or legality of User Content and disclaim any liability arising from such content.
Content Removal
We reserve the right to remove or restrict access to any User Content that violates these Terms or is deemed inappropriate, without prior notice.
Nature of AI Services
SynviaAI provides features powered by artificial intelligence to assist with learning, problem solving, and educational guidance. These AI-generated responses are automated and are intended for informational and educational purposes only.
No Guarantee of Accuracy
While we strive to provide helpful and relevant responses, we do not guarantee that any information, explanation, or recommendation generated by our AI systems is accurate, complete, or reliable.
User Responsibility
You acknowledge that you are responsible for verifying any information obtained through the Services. You should not rely solely on AI-generated responses for academic, professional, or critical decisions.
Limitation of Liability for AI Outputs
SynviaAI shall not be liable for any errors, inaccuracies, or outcomes resulting from the use of AI-generated content. Your use of such content is at your own risk.
Prohibited Use of AI
You agree not to use the AI features for any unlawful, harmful, or abusive purposes, including generating misleading, inappropriate, or harmful content, or attempting to exploit or manipulate the system.
You agree not to use the Services for any purpose that is unlawful or prohibited under these Terms. In particular, you agree not to:
We reserve the right to investigate and take appropriate action, including suspending or terminating your account, if you engage in any prohibited activities.
Ownership of Services
All content, features, and functionality available through the Services, including but not limited to text, graphics, logos, software, design, and AI-generated outputs, are the property of SynviaAI or its licensors and are protected by applicable intellectual property laws.
Limited License to Users
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services strictly for your personal, non-commercial educational purposes.
Restrictions
You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Services without our prior written consent.
Use of AI-Generated Content
AI-generated responses are provided for your personal educational use. You may use such content for learning purposes, but you may not redistribute, publish, or use it for commercial purposes without permission.
Open-Source Components
This product may include components derived from open-source software licensed under the MIT License or similar licenses. Such components remain subject to their respective license terms.
A copy of the applicable open-source licenses is available on our Third-Party Licenses page. Link below.
Third-Party Licenses→All other aspects of the Services, including proprietary features, design, and functionality, are owned by SynviaAI.
Account Suspension for Misuse
We may suspend or restrict your access to the Services if we detect misuse, excessive or abnormal usage, attempts to bypass system limitations, or any activity that may harm the platform or other users.
Violation of Terms
Any violation of these Terms, including but not limited to prohibited activities, misuse of AI features, or unauthorized use of the Services, may result in suspension or permanent termination of your account.
Platform Discretion
We reserve the right to suspend, restrict, or terminate your account at our sole discretion, with or without prior notice, if we believe your actions violate these Terms or pose a risk to the platform, other users, or our operations.
Effect of Suspension or Termination
Upon suspension or termination, your access to the Services may be limited or revoked, and you may lose access to your account data, content, or subscription benefits, without entitlement to any refund unless required by applicable law.
Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using our Services, you agree to the terms of our Privacy Policy.
Data Collection and Usage
We may collect and process personal information such as your name, contact details, account information, and usage data to provide, improve, and maintain our Services.
AI Data Processing
Content you provide, including text inputs and uploaded images, may be processed by artificial intelligence systems to generate responses and deliver features of the Services. This may involve processing by trusted third-party service providers strictly for functionality.
Third-Party Services
We may use third-party services such as payment processors and AI service providers to operate our platform. These providers process data only as necessary to deliver their services and are subject to their own privacy policies.
Use of Third-Party Services
Our Services may rely on or integrate with third-party services, including but not limited to payment processors such as Razorpay and AI service providers. These services are used to enable functionality such as payments, data processing, and AI-powered features.
Independent Services
Third-party services operate independently from SynviaAI. We do not own, control, or assume responsibility for their operations, policies, or practices.
Third-Party Terms and Policies
Your use of third-party services may be subject to their respective terms and privacy policies. We encourage you to review those policies before engaging with such services.
Limitation of Liability
SynviaAI shall not be liable for any issues, losses, or damages arising from the use of third-party services, including but not limited to payment failures, service interruptions, or data processing by such providers.
General Limitation
To the maximum extent permitted by applicable law, SynviaAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of opportunities arising out of or in connection with your use of the Services.
AI-Generated Content
We are not responsible for any errors, inaccuracies, or outcomes resulting from reliance on AI-generated responses. All such use is at your own risk.
Service Availability
We do not guarantee uninterrupted or error-free access to the Services. We shall not be liable for any disruptions, delays, or failures in performance.
Maximum Liability
In no event shall our total liability to you for any claims arising out of or relating to the Services exceed the amount paid by you, if any, for accessing the Services during the preceding subscription period.
Services Provided "As Is"
The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied.
No Guarantees
We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We make no guarantees regarding the accuracy, reliability, or completeness of any content available through the Services.
AI-Generated Content Disclaimer
AI-generated responses are inherently probabilistic and may contain inaccuracies or incomplete information. You acknowledge that such content is provided for general educational assistance only and should not be solely relied upon.
Educational Use Only
Content provided is for educational and informational purposes only and should not be considered a substitute for professional guidance or formal instruction.
Updates to Terms
We reserve the right to modify or update these Terms at any time at our sole discretion. Any changes will become effective upon posting the updated Terms on this page.
Notification of Changes
Where appropriate, we may notify users of significant changes through the Services or other communication methods. However, it is your responsibility to review these Terms periodically.
Continued Use
Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
Jurisdiction
Any disputes arising out of or relating to these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India.
Scope of Application
This governing law and jurisdiction clause applies to all claims, disputes, or legal proceedings arising from or related to your use of the Services.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms or the Services, you may contact us at:
📧 support@synviaai.com
Grievance Redressal
In accordance with applicable laws, including the Information Technology Act, 2000 and related rules, you may contact our Grievance Officer for any complaints or concerns regarding your use of the Services or your data.
📧 grievance@synviaai.com