Frequently Asked Questions
Plans & Subscription
How does the subscription work?
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Can I change or upgrade my plan anytime?
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What happens if I cancel?
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Are subscriptions refundable?
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Usage & Limits
How are usage limits applied?
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What does monthly usage mean?
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When do my daily question limits reset?
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Do unused questions carry forward to the next day?
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Can I increase my daily limit?
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Tests & Questions
When is a test counted?
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What if my test is interrupted?
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How are questions generated?
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What should I do before starting a test?
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What is Full test?
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What is Practice test?
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AI Classroom
What is the AI Classroom?
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What counts as a question in AI Classroom?
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How many questions can I ask per day?
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When does my daily question limit reset?
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Can I ask multiple follow-up questions?
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What happens when I reach my daily limit?
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Can I increase my question limit?
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Does AI Classroom work for all subjects?
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Is AI Classroom suitable for JEE/NEET preparation?
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General
Why are there daily limits?
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Payments
How can I make a payment?
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Are payments secure?
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What is the difference between monthly and yearly plans?
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Will my monthly plan renew automatically?
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Can I cancel my subscription?
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Will I be charged after cancelling?
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Do you offer refunds?
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What happens if my payment fails?
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What payment methods are supported?
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What happens after successful payment?
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Can I switch from monthly to yearly plan?
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Will I lose access immediately after cancelling?
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My payment was deducted but the transaction failed. What should I do?
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My payment was successful but my subscription is not activated. What should I do?
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How long does it take for a failed payment to be refunded?
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Where can I find my payment details?
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